Data stays in Vietnam
On-premise or in-country cloud deployment; data never leaves the boundary you allow.
Trust Center
Designed for the most demanding industries.
Customer data is your asset. We build every layer of the platform so it stays protected, controlled and transparent.
Principles
Security at every layer.
End-to-end encryption
Encrypted in transit (TLS 1.2+) and at rest (AES-256), with separate key management.
Access control
Role-based access, SSO, multi-factor authentication and least privilege.
Layered guardrails
PII redaction, prompt-injection defence, content filtering and control over agent actions.
Full auditability
Every conversation, decision and configuration change is recorded in an immutable log.
Human in the loop
Automatic handoff to staff when confidence is low or requests are sensitive.
Compliance
Compliance in Vietnam.
The platform is designed to help enterprises meet legal and sector requirements.
- 01
Personal data protection
Designed around Decree 13/2023 and the Personal Data Protection Law: consent, purpose, retention and data subject rights.
- 02
Sector regulations
Supports information-security requirements in banking, telecom and healthcare.
- 03
Data processing agreements
Clear DPAs covering roles, scope and responsibilities of each party.
- 04
Regular assessments
Periodic third-party penetration testing and security reviews.
FAQ
Frequently asked questions
Is our data used to train shared models?
No. Each customer’s data is used only for that customer, under the signed agreement.
Can we deploy entirely in our own infrastructure?
Yes. VDX AI supports on-premise deployment with self-hosted open models.
How do we report a security incident?
Email security@vdxai.net. The security team responds within 24 hours.