Containment at scale
Most calls and messages are fully resolved without an agent.
Telecommunications
Scale, speed and experience.
Care for millions of subscribers on every channel, at lower cost and with a better experience.
Transform your telecommunications operations with AI
Lower churn
Detect churn signals and proactively retain customers with the right offer.
Near-zero waiting
24/7 service even when traffic spikes.
Streamline your most critical workflows.
- 01
Technical support
Diagnose network, device and service issues via BSS/OSS, guide fixes or open tickets.
- 02
Billing & payments
Explain bills, resolve billing disputes and support payments end to end.
- 03
Sales & plans
Advise, change plans, renew and upsell based on usage.
- 04
Activation & porting
eKYC, SIM/eSIM activation and number porting support.
Why telecommunications leaders choose VDX AI
We don’t drop a chatbot into your business. We take entire workflows into production across every person and system that touches them, on one platform reused across every line.
Frontier AI, in production
The latest AI in production: accurate, continuously evaluated, governed and deployable your way.
One platform, across the business
One platform across every line, channel and the shared operations beneath them.
Enterprise-grade & regulator-ready
Scale, security and stability, with guardrails that track the latest policy and an audit trail on every decision.
A deployment partner, not a vendor
Local teams take it to production, then give your teams the capability to keep building.
Other industries
01
Banking
Accuracy, compliance and trust
Learn more → 02Healthcare
Safety, privacy and empathy
Learn more → 03Retail
Personal, fast and always on
Learn more → 04Utilities
Reliable through every peak
Learn more → 05Insurance
Faster claims, fairer outcomes
Learn more → 06Manufacturing
Smarter operations, seamless supply chains
Learn more →