Ready for every peak
Scale automatically when weather or outages drive traffic spikes.
Utilities
Reliable through every peak.
Resolve the needs of millions of customers end to end, even on peak days.
Transform your utilities operations with AI
Transparent billing
Explain consumption and charges clearly, reducing repeat complaints.
Faster outage response
Capture, classify and communicate incidents in real time.
Streamline your most critical workflows.
- 01
Billing support
Look up, explain and resolve billing questions end to end.
- 02
Outages & maintenance
Take outage reports, announce maintenance and share restoration progress.
- 03
Service requests
New connections, contract transfers and account changes.
- 04
Payment reminders
Friendly reminders, payment support and instalment plans.
Why utilities leaders choose VDX AI
We don’t drop a chatbot into your business. We take entire workflows into production across every person and system that touches them, on one platform reused across every line.
Frontier AI, in production
The latest AI in production: accurate, continuously evaluated, governed and deployable your way.
One platform, across the business
One platform across every line, channel and the shared operations beneath them.
Enterprise-grade & regulator-ready
Scale, security and stability, with guardrails that track the latest policy and an audit trail on every decision.
A deployment partner, not a vendor
Local teams take it to production, then give your teams the capability to keep building.
Other industries
01
Banking
Accuracy, compliance and trust
Learn more → 02Telecommunications
Scale, speed and experience
Learn more → 03Healthcare
Safety, privacy and empathy
Learn more → 04Retail
Personal, fast and always on
Learn more → 05Insurance
Faster claims, fairer outcomes
Learn more → 06Manufacturing
Smarter operations, seamless supply chains
Learn more →