Higher conversion
Personalised advice based on products, inventory and purchase history.
Retail
Personal, fast and always on.
Serve every customer like your best associate, on every channel, at any time.
Transform your retail operations with AI
Faster after-sales
Returns, complaints and order tracking resolved in minutes.
Efficient store operations
Support store staff and internal IT across thousands of locations.
Streamline your most critical workflows.
- 01
Order tracking
Status updates, address changes and failed-delivery handling.
- 02
Returns & complaints
Intake, eligibility checks and refunds according to policy.
- 03
Shopping advice
Recommend, compare and close sales on web, app and social.
- 04
Store support
IT helpdesk and procedure lookup for store staff.
Why retail leaders choose VDX AI
We don’t drop a chatbot into your business. We take entire workflows into production across every person and system that touches them, on one platform reused across every line.
Frontier AI, in production
The latest AI in production: accurate, continuously evaluated, governed and deployable your way.
One platform, across the business
One platform across every line, channel and the shared operations beneath them.
Enterprise-grade & regulator-ready
Scale, security and stability, with guardrails that track the latest policy and an audit trail on every decision.
A deployment partner, not a vendor
Local teams take it to production, then give your teams the capability to keep building.
Other industries
01
Banking
Accuracy, compliance and trust
Learn more → 02Telecommunications
Scale, speed and experience
Learn more → 03Healthcare
Safety, privacy and empathy
Learn more → 04Utilities
Reliable through every peak
Learn more → 05Insurance
Faster claims, fairer outcomes
Learn more → 06Manufacturing
Smarter operations, seamless supply chains
Learn more →