Privacy Policy.

1. Scope

This policy applies to personal data that VDX AI (“VDX AI”, “we”, “us”) collects through our website, contact forms, events and other channels. Data processed by enterprise customers on the VDX AI platform is governed by separate contracts and data processing agreements.

2. Data we collect

• Contact details: name, work email, phone number, job title, company.
• Information you provide when sending requests or talking with us.
• Technical data: IP address, browser, device, pages viewed and access times.
• Cookie data according to your choices.

3. Purposes

• Responding to requests, arranging meetings and providing service information.
• Operating, securing and improving the website.
• Sending marketing information with your consent.
• Complying with legal obligations.

4. Legal basis

We process data based on your consent, the performance of a contract or pre-contract steps at your request, and other cases permitted by law.

5. Sharing

We do not sell personal data. Data is shared only with service providers that support our operations (hosting, email, analytics) under confidentiality agreements, or with authorities where required by law.

6. International transfers

Where data must be transferred outside Vietnam, we carry out the required impact assessments and procedures and apply appropriate safeguards.

7. Retention

Data is kept for as long as needed for the stated purposes or as required by law, then deleted or anonymised.

8. Your rights

• To be informed, to consent or withdraw consent.
• To access, correct, request deletion or restrict processing.
• To object to processing and request a copy of your data.
• To complain in accordance with the law.

9. Security

We apply appropriate technical and organisational measures such as encryption, access control and monitoring to protect data against unauthorised access, loss or leakage.

10. Contact

For any personal data request, email privacy@vdxai.net. We respond within the timeframe required by law.