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Security and IT Management
GLPI
IT asset management and an ITIL service desk.
Key features
GLPI
Core capabilities that VDX AI deploys and configures to fit your business.
ITIL
IT asset management
ITIL service desk
Incidents & requests
Contracts & licences
Automatic inventory
SLAs & reports
AI integration
AI agents working right inside the app.
Automatic ticket classification and routing
Alerts on expiring warranties and licences
Deployment
Not just installed — actually running.
Advice & selection
Assess needs, choose the right applications and design the overall architecture.
Localisation & compliance
Vietnamese UI, templates, local accounting, e-invoicing and regulations.
AI agent integration
Connect applications to VDX AI OS so agents can look up, update and automate work.
Operations & support
On-premise or in-country cloud, backups, monitoring and SLA-backed support.